Privacy Policy

1. Who We Are

Starts Consulting LLC ("Starts Consulting," "we," "us," or "our") provides market intelligence and growth strategy consulting services, along with related digital products, trainings, and tools. This policy explains what personal information we collect through our website and services, how we use it, who we share it with, and the choices available to you.

If you have questions about this policy or how we handle your information, contact us at legal@starts.consulting.

2. Information We Collect

Information you give us directly, such as when you:

• Fill out a contact, quote, or booking form
• Book a call or consultation
• Purchase a digital product, training, or template
• Subscribe to our newsletter or email list
• Reply to an email or message us directly
• This may include your name, email address, phone number, company name, job title, and any details you choose to share about your business or your goals.

Payment information

When you make a purchase, payment is processed by a third-party payment processor. We do not store your full card number or banking details ourselves; the processor handles that directly and shares with us only what's needed to confirm and fulfill your order (such as your name, email, and purchase details).

Information collected automatically

Like most websites, ours uses cookies and similar technologies to collect certain information automatically when you visit, including:

• Your IP address and general location
• Browser type and device information
• Pages viewed, time spent, and referring links
• Interactions with our forms, buttons, and booking widgets

Information from third-party platforms

We may use analytics tools (such as Google Analytics) and advertising pixels (such as the Meta/Facebook Pixel) to understand how visitors use our site and to measure the performance of our marketing. We use a CRM and marketing platform to manage bookings, email communications, and sales funnels. Information you submit through our booking pages, checkout pages, or email opt-ins is processed through that platform on our behalf.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the services or products you've requested
• Process payments and deliver digital products, templates, or trainings you've purchased
• Schedule and manage consultation or strategy calls
• Send you information you've requested, such as onboarding emails, access instructions, or program updates
• Send marketing communications, where you've opted in or where otherwise permitted, and always with an option to unsubscribe
• Improve our website, offers, and services based on how they're used
• Maintain the security of our website and prevent fraud
• Comply with legal obligations
• We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Cookies are small files stored on your device that help websites function and collect usage data. We use cookies for purposes such as:

• Keeping our website and booking tools working correctly
• Understanding site traffic and visitor behavior through analytics
• Measuring the performance of our advertising, including ads run through Meta/Facebook
• Most browsers let you block or delete cookies through their settings. Doing so may affect how some parts of our site or booking tools function.

5. How We Share Your Information

We share personal information only with the following categories of third parties, and only as needed to run our business:

• Service providers, such as our CRM/funnel platform, email delivery service, payment processor, video hosting, and scheduling tools, who process information on our behalf under their own privacy and security obligations
• Professional advisors, such as accountants or legal counsel, where necessary
• Legal or safety purposes, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Starts Consulting, our clients, or others
• Business transfers, if Starts Consulting is involved in a merger, acquisition, or sale of assets, in which case personal information may be transferred as part of that transaction
• We do not share your information with third parties for their own independent marketing purposes without your consent.

6. Data Retention

We retain personal information for as long as needed to provide our services, fulfill the purposes described in this policy, and comply with our legal and accounting obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, which can include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time, using the unsubscribe link in any email or by contacting us directly
• Opt out of certain data processing, such as targeted advertising, where applicable law provides that right
• To exercise any of these rights, contact us at legal@starts.consulting. We'll respond within a reasonable timeframe and in accordance with applicable law.
• If you are located in the European Union or United Kingdom, you may also have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

8. Children's Privacy

Our website and services are intended for business professionals and are not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. International Visitors

Starts Consulting LLC is based in the United States, and the information we collect may be stored and processed in the United States or other countries where our service providers operate. By using our website or services, you understand that your information may be transferred to and processed in a country different from your own, which may have different data protection laws.

10. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website and communications may contain links to third-party websites or services we don't control, including social media platforms and payment processors. This policy doesn't apply to those third-party sites, and we encourage you to review their own privacy policies.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this policy or your personal information, contact us at:

Starts Consulting LLC

Email: legal@starts.consulting